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Updates from our St. Luke Family of Caring Regarding COVID-19

Updated on August 6, 2020 - 10:00 a.m.

As the Coronavirus/COVID-19 respiratory illness continues to have a presence in our community, we are providing updated information from our affiliate organizations St. Luke Health Services, Bishop’s Commons and St. Francis Commons concerning the steps we are taking to keep our residents, staff, visitors and community-at-large safe in this rapidly evolving situation.

Weekly Status Update for our Healthcare Campus (July 31)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week, we can report that no staff tested positive for the COVID-19 virus, and likewise, no residents tested positive. 

Weekly Status Update for our Healthcare Campus (July 24)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week, we can report that no staff tested positive for the COVID-19 virus, and likewise, no residents tested positive. 

Bishop's Commons Limited Visitation Outside Safety Plan

Bishop's Commons has developed an Outside Visitation Safety Plan that is required for the resumption of in-person visits beginning on July 21 at the Bishop's Commons residence. All outside visits MUST be scheduled in advance - there will be no exceptions. The protocols detailed in the Safety Plan reflect New York State Department of Health directives and will be enforced to ensure the safety of all residents, staff and visitors.   

Weekly Status Update for our Healthcare Campus (July 17)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week, we can report that no staff tested positive for the COVID-19 virus, and likewise, no residents tested positive. 

St. Francis Commons Limited Visitation Outside Safety Plan

St. Francis Commons has developed an Outside Visitation Safety Plan that is required for the resumption of in-person visits beginning on July 21 at the St. Francis Commons residence. All outside visits MUST be scheduled in advance - there will be no exceptions. The protocols detailed in the Safety Plan reflect New York State Department of Health directives and will be enforced to ensure the safety of all residents, staff and visitors at St. Francis.    

St. Luke Health Services Limited Visitation Outside Safety Plan

St. Luke Health Services has developed an Outside Visitation Safety Plan that is required for the resumption of in-person visits beginning on July 15 at the St. Luke facility. All outside visits MUST be scheduled in advance - there will be no exceptions. The protocols detailed in the Safety Plan reflect New York State Department of Health directives and will be enforced to ensure the safety of all residents, staff and visitors at St. Luke.    

NYS State Department of Health Announces Limited Visitation Can Resume at Nursing Homes/Long Term Care Facilities Beginning July 15

This afternoon, Friday July 10, DOH announced limited visitation may resume as early as July 15 as long as each provider meets criteria outlined by the Department of Health. Our affiliates are now working to complete the necessary preparations. We will be communicating with residents, families and staff in the coming days to appraise them of the strict DOH requirements and expectations related to the resumption of visits that will include a limitation on the number of visitors at one time at each residence, specific health attestations and precautionary measures all visitors will be required to follow, and other logistics. Your patience is appreciated as we work to ensure all DOH requirements are in place before the resumption of visits.   

Weekly Status Update for our Healthcare Campus (July 10)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week, we can report that no staff tested positive for the COVID-19 virus, and likewise, no residents tested positive. 

Weekly Status Update for our Healthcare Campus (July 3)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week we can report that no staff tested positive for the COVID-19 virus, and likewise, no residents tested positive. 

Weekly Status Update for our Healthcare Campus (June 26)

Based on mandatory diagnostic testing of all staff on our healthcare campus this past week we can report that no staff tested positive for the COVID-19 virus. Likewise, no resident on our healthcare campus tested positive.

Weekly Status Update for our Healthcare Campus (June 19)

As a result of mandatory diagnostic testing of staff on our healthcare campus this past week, we can report that none of our three-hundred and sixty staff tested positive for the virus. Likewise, there were no positive test results for any of our residents on our healthcare campus.

Weekly Status Update for our Healthcare Campus (June 12)

As a result of mandatory diagnostic testing of all staff on our healthcare campus this past week, we can report that there were no staff who tested positive for the virus. Likewise, there were no positive test results in any of our residents across our healthcare campus.

Weekly Status Update for our Healthcare Campus (June 5) 

Mandatory bi-weekly diagnostic testing of all of our staff continues across our healthcare campus with no additional positive test results among our residents or staff.

Additional Confirmed Case of COVID-19 On Our Healthcare Campus (May 30)

Based on the mandatory bi-weekly diagnostic testing of all staff now underway across our healthcare campus, we have learned that one additional staff member at St. Luke Health Services has tested positive for COVID-19. Adding to the first positive test by a St. Luke staff member that we reported on May 11, this brings the total number of staff testing positive thus far to two. 

Diagnostic Testing Of Residents On Our Healthcare Campus (May 25)

We believe that the best way to continue to protect our residents and staff on our healthcare campus during this pandemic is through testing. The New York State Department of Health has been performing diagnostic tests for residents and on Friday, May 22 we welcomed them onto our healthcare campus where they performed tests for all of our residents at each facility. Based on these test results, one resident at St. Luke Health Services who was asymptomatic tested positive for the virus. No other residents at our three facilities returned a positive test result. The St. Luke resident who tested positive was sent to the hospital for treatment where they remain. A subsequent test of this resident was negative. Out an abundance of caution, a limited number of St. Luke residents suspected of having had contact with that individual were placed on appropriate isolation procedures with all necessary protective measures, and we closely monitor the health of each resident for any signs of a respiratory illness.

Diagnostic Testing Of Staff On Our Healthcare Campus (May 13)

Pursuant to an Executive Order that all nursing home and adult care facility personnel in the State are required to undergo diagnostic testing for the COVID-19 virus, staff at St. Luke Health Services, St. Francis Commons and Bishop’s Commons began testing staff on Wednesday May 13

First Confirmed Case of COVID-19 On Our Healthcare Campus Reported (May 11)

The first confirmed case of COVID-19 has been reported on our healthcare campus. An employee at St. Luke Health Services has tested positive for the virus. We have shared this information with residents, families and our community. Details are available here.

No Visitors Allowed In Our Residences

On March 13, New York State suspended all non-medically necessary visits to nursing homes and adult care facilities until further notice. In response, St. Luke Health Services, Bishop’s Commons and St. Francis Commons began enforcing a NO VISITOR POLICY across our healthcare campus. No visitors can enter any of our three facilities unless medically necessary, and those individuals that must enter, including our staff, must complete a health screening. We will make limited exceptions only for those residents who are actively at end of life, provided family members complete our screening process.

Adult Day Health Care Programs Closed 

The New York State Department of Health ordered all Adult Day Health Care Program Services to suspend their operations statewide. Accordingly, St. Luke's Adult Day Health Care Program has closed until further notice. We continue to offer supportive services to our ADHC registrants in their home-setting as we are able.

Keeping Residents and Families Connected

We are helping families stay in contact with residents using telephone, or via remote access/video chats using Skype or Face Time. We thank all of our families who have used this form of communication to stay in touch. To make arrangements for a telephone or video chat, please contact us and ask to speak with the Activities Department at the respective facility. To protect our residents and staff, each residence is facilitating safe "window visits" between residents and families. To make arrangements, please contact the respective residence. We also have a team in place to answer any questions families may have when contacting us by phone.

Active Measures to Protect Residents and Staff

Our dedicated and caring staff are working together to ensure the health and safety of our residents. We are in regular contact with, and are following guidelines from the Centers for Disease Control and Prevention (CDC); the New York State and Oswego County Health Departments, and other local support agencies. Out of an abundance of caution, we have implemented many safety measures in a heightened effort to keep our residents and staff safe, which include:

  • We carefully monitor the health and well-being of our residents daily.
  • We are enforcing social distancing practices in all settings.
  • Staff are using personal protective measures including the wearing of protective masks when near a resident or other staff member.
  • All staff complete daily health screenings at the beginning of their shifts. 
  • We use enhanced and thorough disinfection processes at all facilities.
  • We continue with staff education that reinforces our strict infection control practices.

Thank you for joining us in placing the care and safety of our residents first and foremost as we move forward together during this challenging time.